iolite

Your revenue cycle is full of problems no one has time to find

Denial trends that take weeks to surface. Underpayments in remittance data. Process breakdowns that compound. Iolite gives revenue cycle operators real-time intelligence, tells you where to focus, and helps you fix it – across your portfolio – before your clients even have to ask.

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The Problem

The tools you rely on weren't built for how RCM companies actually operate.

Dozens of clients. Hundreds of payers. Thousands of claims. Your billing platform tracks what happened. Your clearinghouse moves data from A to B. Your reports tell you what last month looked like. But none of them were designed to watch your operation in real time, catch what's going wrong, or tell you where to focus next.

Where this breaks down:

34%

Flat or declining revenue — even as claim volume increases.

77%

Operations spread across multiple systems, clients, and workflows.

59%

Still operating without automation or proactive insight.

46%

Denials are rising — and often caught too late to recover.

Introducing Sentinels

RCM teams juggle dashboards, exports, and 17 browser tabs. We built Sentinels to replace all of that with one thing: always-on intelligence that watches your data, catches what's going wrong, tells you where to focus, and kicks off the work to fix it.

They're not a dashboard. They're not a report. They're configurable, client-specific, and they work on whatever your operation needs to monitor.

iolite sentinels

Intelligent Sentinels that detect, score, act, and route.

Detect

Spot problems early

Sentinels continuously monitor your claims, remittances, credentialing status, and operational data. When a denial pattern spikes, a credentialing gap emerges, a process defect starts compounding, or a claim ages past recovery thresholds — you know immediately, not weeks later.

Score

Quantify the opportunity

Not every issue is worth the same effort. Sentinels score each opportunity by revenue impact, urgency, and likelihood of resolution — so your team knows exactly where the dollars are.

Act

From insight to resolution

Sentinels don't stop at alerts. They investigate root causes, generate appeal drafts, surface supporting documentation, and track outcomes — so the work is already in motion before a human touches it.

Route

Get it to the right person

Once a Sentinel has detected, scored, and acted on an issue, it routes the work to the specialist best equipped to handle it — balanced across workload, expertise, and urgency. No manual triage. The right issue finds the right person.

Zack Higbie

"We recover revenue that most people assume is gone. Iolite helps us find it faster and focus on the opportunities that are actually worth pursuing."

Zack Higbie, CEO Helix Advisory

From detection to resolution — without the manual handoffs.

Sentinels don't just find problems. They orchestrate what happens next.

Work finds the right team

The right issue. The right person. Automatically.

When a Sentinel detects a denial pattern, an underpayment, or a credentialing gap, it doesn't just create an alert. It classifies the issue, determines who should handle it, and routes it directly — balanced across your team's workload. No manual triage. No morning standup to assign yesterday's fires.

ioliteSignal EngineClinical DenialsRevenue IntegrityPre-Bill DRGZero Balance Review
app.iolite.health/accounts/2847291
AccountsAccount #2847291

Account #2847291

Patient: John SmithDOS: 01/15/2026

Claim Details

Underpayment Flagged
DRG Code
470
Billed Amount
$12,400.00
Paid Amount
$8,200.00
Variance
-$4,200.00

Charges & Remits

Hip Replacement, Major Joint
CPT 27447
$10,200.00
Paid: $6,800.00
Anesthesia Services
CPT 01214
$2,200.00
Paid: $1,400.00
PDF
OperativeReport_2847291.pdf
Page 1 of 3
MEMORIAL REGIONAL MEDICAL CENTER
1234 Healthcare Drive, Atlanta, GA 30301
Tel: (404) 555-0100 | Fax: (404) 555-0101
Operative Report
Patient: Smith, John A.
MRN: H0028471
DOB: 03/22/1958
DOS: 01/15/2026
Surgeon: Sarah Chen, MD
Attending: Robert Kim, MD
Procedure Performed
Total Hip Arthroplasty, Right
Preoperative Diagnosis
Primary osteoarthritis, right hip (M16.11)
Postoperative Diagnosis
Same as above
MISMATCH DETECTED
DRG Assignment
469(Major Hip and Knee Joint Replacement or Reattachment of Lower Extremity with MCC)
Note: Patient has documented comorbid Type 2 Diabetes Mellitus requiring insulin management, qualifying as Major Complication/Comorbidity (MCC).
Operative Notes
The patient was brought to the operating room and placed in the supine position. After adequate general anesthesia was achieved, the right lower extremity was prepped and draped in the usual sterile fashion. A standard posterolateral approach was utilized...
Relevant Comorbidities
  • Type 2 Diabetes Mellitus, insulin-dependent (E11.65)
  • Hypertension, controlled (I10)
  • Obesity, BMI 32.4 (E66.9)
Electronically signed by:
Sarah Chen, MD
01/15/2026 14:32 EST
1 / 3
100%
Give your team superpowers

When your team acts, they have everything they need.

Your specialists don't start from scratch. The Sentinel that detected the issue also surfaces the context to resolve it — medical records, appeal letters, EOBs, payer history, related claims — all in one view. Discrepancies jump out. Root causes are already identified. Your people make the call. The AI does the legwork.

Other platforms call this orchestration. We call it how work should actually get done.

Professional working with healthcare data systems

AI sentinels.
Human reliability.

Sentinels automatically bring problems to your attention but never take action without human intervention.

Integrations

No rip and replace. No data compromises.

We plug into whatever you're already running and build a single, living data model across your entire operation. Every source. Every client. Cleaned, connected, and updating in real time. Built on a data architecture designed for complexity — not bolted onto a legacy database.

EHR
PDF
EDI
Excel
Contracts

Built for the companies that run revenue cycles. Not everyone else.

Most RCM platforms try to serve everyone — hospitals, health systems, payers, providers, billing companies, MSOs. We built Iolite for the organizations that manage revenue cycles across a portfolio of clients and provider groups.

Every Sentinel adapts to each client's data, payers, and priorities. And because we see across your entire portfolio, we surface patterns no single-client tool ever could.

Platform A

  • Hospitals
  • Health Systems
  • Payers
  • Physician Practices
  • ASCs
  • RCM Companies
  • IDNs
  • Specialty Clinics
  • Long-term Care
  • FQHCs

Platform B

  • Hospitals
  • Academic Med. Centers
  • Payers
  • Providers
  • Critical Access
  • RCM Companies
  • Behavioral Health
  • Dental Groups
  • Urgent Care
  • Post-acute Care

Platform C

  • Health Systems
  • Hospitals
  • Insurance Companies
  • Specialty Clinics
  • ASCs
  • RCM Companies
  • Community Health
  • Physician Groups
  • Home Health
  • IDNs

Platform D

  • Hospitals
  • Health Systems
  • Payers
  • Providers
  • ASCs
  • RCM Companies
  • Rehab Centers
  • Urgent Care
  • Dental Groups
  • Long-term Care

Iolite

RCM Companies

Everything you need to protect and grow your clients' revenue.

Denial Trend Detection

Identify emerging denial patterns by payer, code, or facility — ranked by financial impact and growth velocity. Get alerted before a trend becomes a crisis.

Underpayment Recovery

Automatically compare reimbursements against contracted rates. Surface discrepancies, estimate recovery value, and prioritize the underpayment projects worth pursuing.

Credentialing & Enrollment Monitoring

Catch credentialing lapses, enrollment gaps, and provider status changes before they cause claim rejections. Stop losing revenue to problems that have nothing to do with the claim itself.

Process Defect Detection

Identify recurring operational breakdowns — coding errors, submission patterns, documentation gaps — that generate the same avoidable problems month after month.

Smart Worklists

Intelligently ranked task lists that prioritize issues by dollar value, urgency, and likelihood of resolution. Your team works the problems that move the needle.

Portfolio-Level Intelligence

See trends and opportunities across your entire client base. Benchmark performance, detect cross-client patterns, and demonstrate your value with data your clients can't get anywhere else.

Real-Time Dashboards

Interactive visualizations that give you both the executive overview and the claim-level detail. Drill down from portfolio trends to individual remittance lines in seconds.

Workflow Orchestration

Move beyond analytics into action. Iolite coordinates the full lifecycle — from detection to root cause analysis to resolution tracking — so nothing falls through the cracks.

These are the Sentinels we've built first. Because Sentinels work on your data — not a fixed set of rules — new capabilities can be configured for any pattern your operation needs to monitor.

Infrastructure

Built on technology that moves as fast as your business.

Iolite is powered by Nebula, our proprietary real-time data platform — built to ingest, normalize, and act on complex healthcare data from any source. Not a reporting layer on a legacy database. A modern, event-driven architecture that makes real-time intelligence possible at scale.

nebula/ real-time data pipeline
live
Ingest
Normalize
Detect
Act
21:13:41INGESTClaim batch received — 847 records from EHR
21:13:41NORMPayer codes mapped — Aetna → AETNA-001
21:13:41SIGNALDenial rate spike detected — Cardiology, CO-4 (+18%)
21:13:41INGESTERA file processed — $124,832 remittance
21:13:41NORMDuplicate claim resolved — CLM-2847
21:13:41SIGNALUnderpayment flagged — $2,140 variance on claim
21:13:41AGENTAppeal letter drafted — Orthopedics, M-101
21:13:41INGESTPatient balance update — 312 accounts

2.2M+

Claims analyzed

21 days

Faster to surface issues

<200ms

Pipeline latency

Stop reacting. Start seeing.

Your clients trust you to protect their revenue. Iolite gives you the intelligence to do it — faster, more accurately, and across your entire portfolio.